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Welcome to the website of
Southend Citizens Advice Bureau

We serve the community of Southend-on-Sea by providing a quality advice and information service.

To achieve this we uphold the aims and principles of the CAB Service.

1. Aims of the CAB Service

  • To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the service available; or through an inability to express their needs effectively and, equally;
  • To exercise a responsible influence on the development of social policies and services, both locally and nationally.

2. Four Principles of the CAB Service

  • Independence
  • Confidentiality
  • Impartiality
  • Free

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